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Home > FAQ

Where can we purchase a specific product from Sandylion?

Sandylion products can be purchased through retailers or through our online store located at the top of this page.  If you have not already used our Store Locator on our web site and you are living in the USA or Canada, please copy this link to your web browser or click on it to be directed to our store locator.

http://scrapbook.sandylion.com/storelocator/locator.aspx

By entering your zip code or postal code, you will be provided with a range of stores in your immediate area that carry Sandylion Scrapbooking products. While they may not carry the specific product that you are looking for it could be worth asking if they would consider ordering it in.
At the bottom of the store locator search there is also a list of on-line stores that you can search as well.

Why do you have a shopping list feature on your site if we can’t purchase directly from you?

The shopping list feature is there so you can select the items you like and take it to your local retail store to purchase the items.

If the retailer doesn’t stock the item mention it to them and perhaps they will order it in the future.

Are your products acid and lignin free?

Sandylion is diligent to ensure that its stickers and papers are acid free and lignin free.  All products which meet these two criteria are clearly marked both on the packaging and the product.

Because Essentials handmade stickers use such a wide variety of products - various papers, gem stones, wire, sequins, fiber etc, we cannot provide 100% assurance that every component in each handmade sticker is acid free and that is why we have not put it on our packaging.  However, the adhesive on the back of each of the handmade stickers is acid free.

Can you create a custom product for me?

Sandylion prides itself on having a huge selection of licensed and designer based scapbooking products. If you don’t see something in our line but would like to offer an idea please email us via our website email address and we will consider your suggestion

How can I order a Sandylion catalog?

While we would love to share our catalog with everyone, only retail store owners and buyers can order a catalog from us. Please feel free to visit our Sandylion website which will show you everything that we have to offer. If you are a retailer please follow this link:
https://b2b.sandylion.com
to learn how to become a Sandylion retailer

How do I request a donation of products for an event or charity?

Sandylion Sticker Designs is recognized as a major contributor to many worthy charities worldwide including The Canadian Breast Cancer Foundation, The Hospital for Sick Children Foundation, The Children's Wish Foundation, The United Way, Ronald McDonald House and the Starlight Foundation to name just a few.  More recently we have sent numerous donations to various organizations involved in relief efforts for individuals affected by Hurricane Katrina.  We are extremely proud of our ongoing support of these causes. 

Due to the tremendous number of requests from schools, community groups and non-profit agencies throughout North America, it is simply impossible to respond positively to each request for a donation that we receive.  Please feel free to e-mail in a request and we will make sure to take it into consideration

If you are a Sandylion retailer please contact your local Sandylion rep. with any donation request you may have.

Do you have stickers other than for Scrapbooking that I can buy for my kids?

Sandylion offers a wide selection of licensed and generic stickers, sticker albums, wall décor, magnets etc.

Please feel free to check out our Sandylion stickers website:
www.sandylion.com

Do you have a warehouse outlet?

Yes we do.

We sell a variety of scrapbooking products as well as stickers that are used by parents and teachers as motivational and educational tools. You'll also find novelty stickers for the adults. Merchandise consists of discontinued or seconds. They also stock sticker albums, rolls, strips, kits and more. 
Address: 
400 Cochrane Drive, Markham, Ontario, L3R 8E3
(Highway 7 & Woodbine Avenue)

        Phone:     (905) 475-6771

        Open:      Mon. to Fri. 9 – 6; Sat. 9 – 4; Sun. 10 – 4

        Payment Method: Visa, MC, AMEX, Debit, Cash.

How do I become a Sandylion retailer?

You can become a retailer by faxing a catalog request to (800) 475-8872 with your store name, address and your Federal Tax ID number. You can also go into our website www.sandylion.com , click onto the scrapbook section.  There is a retailer tab at the top right, click on there and go down to the "create a new account".  Follow the instructions and then you should be able to log onto our B2B website.

After you have decided what product you would like to purchase, please fax your order to the (800) 475-8872. It will go directly to our new accounts department to start the process of entering your information in our system and setting up your account. If any other information is needed, you will be contacted directly.

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